Return Policy

Return and Exchange Policy

If your product or package is damaged, you may request an exchange within 10 days of receiving your order. Please ensure that the product is unused and unopened. You have the option to either replace the product or receive a refund to your original payment method.

To initiate a return, please email us at info@hagueprotect.com with your name, order number, and reason for return. Alternatively, you can call us at +91 8882683366 for assistance. Please note the following:

Exchange Policy: Products ordered on our website can be exchanged within 10 days of delivery, provided they are unused, in original condition, with all tags and packaging intact.

Damaged Products: If the product or packaging is damaged upon receipt, you can return or exchange it within 10 days.

Refund or Exchange Options: You may opt for a different product or request a refund to the original payment method.

Non-returnable Items: Products cannot be returned if the seal is broken or if they are used.

Refund Processing: Refunds may take up to 15 business days to process and reflect in your account.

Free Gifts: If the product you are returning came with a free gift, please ensure the gift is also returned.

Important: The return of a product is subject to the discretion of the company/seller. If the product you received is different from what was ordered, no return or refund will be processed. The seller assumes no responsibility for such products, and any return will be at the sole discretion of the company/seller.

Cancellation Policy

Orders can be cancelled up until they are dispatched from our warehouse.
For prepaid orders, refunds will be processed to the original payment method.
Any amount paid will be credited to the original payment method.
No refund is necessary for cash-on-delivery orders.
Refunds for prepaid methods such as credit card, debit card, net banking, or wallet will be processed to the source account within 15 working days from the cancellation date.

For more information on our refund and cancellation policies, please visit our website.